Orders & Delivery

Hong Kong
Enjoy free delivery for orders HK$100 or above, or else the delivery charge is HK$20.
Upon order confirmation, all orders will be sent out in 1-3 working days. Once the order is dispatched, our system will send you a notification email. 

Asia and neighboring cities
Includes the China mainland, Macau, Taiwan, Japan, Korea, Singapore, Malaysia, Thailand, Philippines, Vietnam.
Enjoy free delivery for orders HK$200 or above, or else the delivery charge is HK$80.
The delivery lead time is 9-16 days. Once the order is dispatched, our system will send you a notification email.

UK, Europe, North America and Australia
Includes Australia, U.S., Canada, United Kingdom, Ireland, Europe (Belgium, Denmark, France, Finland, Germany, Italy, Norway, Spain, Sweden).
Enjoy free delivery for orders HK$500 or above, or else the delivery charge is HK$150.
The delivery lead time is 9-20 days. Once the order is dispatched, our system will send you a notification email.

Other countries
If you cannot find your place above, please feel free to contact us via iagape.official@gmail.com.
Please indicate in the email the items and quantity that you want to purchase. We will try to check the logistics for you and provide a separate quote.

 

Remarks:
Delivery time may be delayed due to COVID situations.
Due to typhoon and heavy rain, the delivery time may be slightly delayed.

Important Notes
If i agape cannot deliver on the delivery date due to failure to contact the customer, the order will be deemed abandoned and i agape will not make any replacement.
If the courier fails to deliver due to incorrect contact information that provided by the customer, the order will be deemed abandoned and i agape will not make any replacement.
After parcel arrives, if it is left unattended for a period of time, all responsibilities that may arise, including: loss, contamination, and breakage, i agape and third-party courier companies will not be liable.